Network Status

 

Current Outages

 

9.29.23 - 12:00pm - Telesystem is seeing calls completing properly and issues have stabilized at this time.


Cleared Outages

The outage with our partner carrier causing trouble with one way audio and the ability to receive calls from certain callers has been cleared -7/26/2023


PLANNED MAINTENANCE

Telesystem will be performing maintenance on our Green voice platform on the following date:

 

Event

Start Day/Date

Start Time *

End Day/Date

End Time *

1

Friday, July 22, 2022

12:00 AM EDT

Friday, July 22, 2022

6:00 AM EDT

*All start and end times are Eastern Daylight Time


Telesystem will be performing necessary maintenance activity to update the Apple Push Notification Services certificate on our Enhanced Application Server, update the MS Teams SSL certificates in our Session Border Controllers, and restart the MetaView Servers (MVS) to clear a logging alarm.


Our technical staff has worked with senior management and our equipment vendor to devise the most efficient process possible in order to limit service interruption. Minimizing impact to our customers is of key importance. Please see the details below and accept our apologies for any inconvenience this may cause you.

 


Currently Having Network Trouble?

Our Support Team is available 24x7 by calling 888.808.6111
Or contact us via our online Contact Form

Need to submit a trouble ticket? Submit your ticket here

Need to request a Reason for Outage? Please fill out this form